Your hotel guest wifi system plays a key role in your guests’ experience and satisfaction. A strong and reliable network ensures your guests can connect to and stream media, use smart in-room TVs and even interact with other devices like smart thermostats. Hotel guest wifi systems also helps you gather and analyze data to better understand your guests’ needs and gain insight into how you can increase revenue and boost loyalty.
How do I add WiFi to my hotel?
Here are a few tips to help you get the most out of your hotel guest wifi system.
1) Start with your guest’s expectations.
When you design a WLAN, the first thing to consider is what your guests expect. From streaming videos to staying in touch with family, your guest’s expectations of a high-quality wireless network will make or break their experience.
If you’re planning your wireless network to meet these expectations, then it will be able to handle a high volume of traffic while providing a great experience for your guests. The best way to do this is by using wall-plate access points in rooms, so that the signal comes directly to their devices. This reduces interference from adjacent APs and dramatically increases the available throughput for all devices on your network.
In addition, a good hotel guest wifi system will have the ability to allow guest to login with their social media accounts and auto authenticate, reducing time and frustration for your guests. It should also have the ability to collect and display custom portals and content. ElevenOS Site Manager provides a centralized, easy-to-use web interface to manage all aspects of hotel guest wifi systems across multiple properties in your brand. Non-technical staff can easily create branded portals, auto authenticate guests, provide different Internet plans, configure access and discount codes, and monitor performance all from one place.